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Data Protection

We at Rehaforum MEDICAL GmbH take the protection of your personal data very seriously and adhere strictly to the rules of data protection laws. Personal data is only collected on this website to the extent that it is technically necessary. Under no circumstances will the collected data be sold or passed on to third parties for any other reason.

The following declaration gives you an overview of how we guarantee this protection and what kind of data is collected for what purpose.

Privacy policy

Unless otherwise stated below, the provision of your personal information is not required by law, contract or contract. You are not obliged to provide the data. Failure to do so will have no consequences. This only applies insofar as no other information is given in the subsequent processing procedures.

"Personal data" means any information relating to an identified or identifiable natural person.

Server Logfiles

You can visit our websites without providing any personal information. Each time you access our website, usage data is transmitted through your Internet browser and stored in log data (server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. These data serve exclusively to guarantee the trouble-free operation of our website and to improve our services. It is not possible to assign this data to a specific person.
Collection, processing and use of personal data for orders

When ordering, we collect and use your personal data only to the extent necessary to fulfil and process your order and process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to do so means that no contract can be concluded. Processing takes place on the basis of Art. 6 (1) lit. b DSGVO and is necessary for the fulfilment of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners, who we need to process the contractual relationship or service providers we use in the context of order processing. In addition to the recipients named in the respective clauses of this data protection declaration, these are, for example, recipients of the following categories: Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and drop shipping dealers. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum. Ection, processing and use of personal data for orders.

Use of e-mail address for sending direct mail

We use your e-mail address, which we have received in the course of the sale of goods or services, for the electronic transmission of advertisements for our own goods or services which are similar to those which you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is required for the conclusion of the contract. Failure to do so means that no contract can be concluded. Processing is carried out on the basis of Art. 6 (1) lit. f DSGVO out of a justified interest in direct advertising. You may object to this use of your e-mail address at any time by notifying us. You will find the contact details for exercising the objection in the imprint. You can also use the link provided for this purpose in the advertising e-mail. For this no other than the transmission costs arise according to the basic tariffs.

The name and address of the controller

The person responsible within the meaning of the Basic Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is the Data Protection Commissioner:

Rehaforum Medical GmbH
Daimlerstrasse 12a
25337 Elmshorn
Germany (German)

Phone: +49 (0) 4121 - 47 33 12
Fax: +49 (0) 4121 - 47 33 20

Name and address of data protection officer
The data protection officer of the person responsible is:

Christopher Schack
Law firm at the Torhaus
Königstrasse 35
25335 Elmshorn
Germany (German)

Phone: +49 (0) 4121 - 3030
fax: +49 (0) 4121 - 3039


Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

We also use cookies on our website for the purpose of enabling an analysis of the surfing behaviour of our site visitors.

Processing is carried out on the basis of § 15 (3) TMG and Art. 6 (1) lit. f DSGVO for the legitimate interest in the above-mentioned purposes.

The data collected from you in this way will be pseudonymised by technical precautions. It is therefore no longer possible to assign the data to your person. The data will not be stored together with other personal data.

For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f DSGVO.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the cookies from being saved and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.

Under the following links you can find out how you can manage (among other things also deactivate) the cookies in the most important browsers:

Chrome Browser:
Internet Explorer:
Mozilla Firefox:

Use of Google Analytics

On our website we use the web analysis service Google Analytics of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Data processing serves the purpose of analysing this website and its visitors. Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

Google Analytics uses cookies, which enable an analysis of the use of the website by you. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. The European Commission has issued an adequacy decision for data transfers to the USA. Processing is carried out on the basis of Art. 6 (1) lit. f DSGVO out of a legitimate interest in the need-based and targeted design of the website. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f DSGVO.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link []. You can set an opt-out cookie to prevent Google Analytics from collecting this data across all devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Disable Google Analytics.

For more information about the terms of use and privacy policy, please visit or

Duration of storage

After complete processing of the contract, the data will initially be stored for the duration of the warranty period, then under consideration of statutory, in particular tax and commercial retention periods and then deleted after expiry of the period if you have not agreed to further processing and use.
Rights of the person concerned

If the legal requirements are met, you are entitled to the following rights pursuant to Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.

Furthermore, Art. 21 (1) DSGVO entitles you to object to processing based on Art. 6 (1) f DSGVO and to processing for the purpose of direct advertising.

Please contact us if you wish. You will find the contact details in our imprint.

Right of appeal to the supervisory authority
Pursuant to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.

last update: 25.04.2018